Saving Face? Facebook Describes Outage As “Configuration Changes” But Others Believe It Was A Cyberattack.

This photo shows the mobile phone app logos for, from left, Facebook, Instagram and WhatsApp in New York, Tuesday, Oct. 5, 2021. The six-hour outage was a headache for many casual users but far more serious for the millions of people worldwide who rely on the social media sites to run their businesses or communicate with relatives, fellow parents, teachers or neighbors. (AP Photo/Richard Drew)

Is it possible Facebook’s explanation for their massive outage on Monday isn’t what you would call “100% truthful?”

In a word, “yes,” according to many cybersecurity experts. 

The social media giant was down for upwards of six hours Monday, and that included all Facebook products including Instagram and WhatsApp. 

Here’s how Facebook described the root of the problem on a blog post.  They said their engineering teams found that “configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.”

By Monday night the service was back up, but Mark Zuckerberg had to issue an awkward apology and the stock price went down 5%, the worst day of trading all year for Facebook. 

”Facebook, Instagram, WhatsApp, and Messenger are coming back online now. Sorry for the disruption today — I know how much you rely on our services to stay connected with the people you care about,” Zuck posted on his FB page. 

 Back to the cyberattack theory many experts have.  Mark Douglas, the CEO of Mountain went on Fox News and said he doesn’t buy Facebook’s explanation for the crash.

”Most people in security think it was… likely an attack… I tend to agree that this was something external that caused the problem.”

You can safely bet there were some nervous execs at other social media headquarters, wondering if they would be next if indeed it was a coordinated attack.  Monday’s outage was the longest Facebook has had in 13 years. 

Join the conversation!

We have no tolerance for comments containing violence, racism, profanity, vulgarity, doxing, or discourteous behavior. If a comment is spam, instead of replying to it please hover over that comment, click the ∨ icon, and mark it as spam. Thank you for partnering with us to maintain fruitful conversation.